Shipping policy

Last updated: May 2026

At VoidRun, we aim to ensure that all orders are shipped safely, efficiently, and transparently.

🚚 ORDER PROCESSING

All orders are processed within 1 to 3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Once your order has been shipped, you will receive a tracking number (when available).

📦 SHIPPING METHODS

We offer the following delivery options within the United Kingdom:

🟢 Evri Standard Delivery

  • Delivery time: 2 to 7 business days
  • Cost: FREE
  • Best for: cost-effective shipping

📌 This is the standard free shipping option for VoidRun orders.

🔵 Royal Mail Standard Delivery

  • Delivery time: 2 to 5 business days
  • Cost: £4.99 GBP
  • Best for: reliable tracked delivery

🔴 DPD Express Delivery

  • Delivery time: 1 to 3 business days
  • Cost: £7.99 GBP
  • Best for: fast and premium delivery service

⏱️ DELIVERY TIMEFRAMES

All delivery times are estimated and provided by the shipping carriers.

Actual delivery times may vary due to:

  • seasonal demand;
  • weather conditions;
  • carrier delays;
  • strikes or logistical disruptions;
  • incorrect address information;
  • customs processing (where applicable outside the UK).

📍 DELIVERY ADDRESS

We ship across the United Kingdom.

VoidRun operates exclusively as an online ecommerce business and does not have a physical retail location for customer pickups.

All orders are shipped directly to the address provided at checkout.

📦 TRACKING INFORMATION

When available, tracking information will be sent via email once your order has been dispatched.

Please allow up to 48 hours for tracking updates to appear.

❗ SHIPPING DELAYS

VoidRun is not responsible for delays caused by:

  • shipping carriers (Evri, Royal Mail, DPD);
  • weather conditions;
  • public holidays or peak seasons;
  • incorrect shipping details provided by the customer.

📦 LOST OR MISSING ORDERS

If your order does not arrive within the estimated timeframe, please contact us:

📧 voidrun.support@gmail.com

We will investigate the issue with the relevant carrier.

🔄 INCORRECT ADDRESS

VoidRun is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is returned due to address issues, additional shipping fees may apply for reshipment.

📞 CONTACT

VoidRun
🌐 VoidRun.co
📧 voidrun.support@gmail.com